Our comprehensive approach, infused with our deep expertise and experience, help our client's deploy and manage data centres for optimal performance. Black Box delivers end-to-end data centre capabilities and solutions. Today's data driven business world requires exceptional data centre strategy, design and management. Now is the perfect time to talk to Black Box about how to improve your operations through unified communications. With a robust portfolio of unified communications solutions and applications from today's leading communications manufacturers–and more than 30 years of experience–Black Box is the right partner to recommend, design, implement, and manage a unified communications solution that will drive efficiency, productivity, and cost savings for your company. Improved user and customer experience that leverages voice, video, and data.Potentially lower network costs by eliminating multiple sets of infrastructure.Simplified system administration and maintenance.Unified communications solutions are flexible and scalable and include the following benefits: The convergence of voice, video, and data communications on an IP network allows users to easily make a call, send or retrieve a message, or join an audio or video conference. Unifying your communications represents a whole new way of looking at your infrastructure. Equally as compelling as the user experience, businesses can improve productivity and responsiveness while reducing their IT costs through an effective unified communications strategy. Now more than ever, users expect to be able to communicate anytime from anywhere. Connectivity management - moves and changes.ĭrive efficiency and progress with the right unified communications solution by Black Box.Installation and hardware maintenance / support.We work to defined SLAs, covering response times, performance and fault resolution.īlack Box has developed a comprehensive post installation service and support programme that can be individually tailored to meet your requirements. By using a national network of qualified engineers, we can provide a traditional on site response within agreed time limits or alternatively we can provide dedicated on-site teams to support you wherever needed. We can cover all aspects of your installed infrastructure including fibre optic, copper, and legacy systems. For example, we can provide support from an all-encompassing 24x7 remote managed service, to a standard hardware break & fix contract. "Their team of experts brings together traditional and digital engagement solutions to help customers transform their employee and customer experiences-at scale!", Verma continued.In today's technology focused world, the priority is to invest in new technology leaving little or no budget to maintain infrastructure.Īt Black Box we have a dedicated help desk facility based at our head office, enabling us to provide tailored support contracts to suit customer requirements. "We are thrilled to welcome GSN Australia to the Black Box family," said Sanjeev Verma, Executive Director of Black Box Limited and President and CEO of Black Box Corporation. As a result of this acquisition, Black Box will be able to offer its customers an even wider range of Cloud Contact Center and Digital Experience solutions that further strengthens its position in the Trans-Tasman markets and leverage the skills and expertise of our global customers. The acquisition of GSN Australia aligns with Black Box's growth strategy and expands its portfolio of products and services. PRNewswire Mumbai (Maharashtra)/ Dallas (Texas) / Pittsburgh, June 19: Black Box Limited (formerly AGC Networks Limited) (BSE: BBOX) (NSE: BBOX), a trusted IT solutions provider, announced that it has completed the acquisition of GSN Australia through its indirect wholly-owned subsidiary - Black Box Technologies Australia Pty Ltd.
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